I recently had a customer which fell for a 'pay for placement' deceptive scheme. My customer received a phishing email indicating that...

I started the Tech Concierge journey five years ago on October 31, 2018 when I filed electronic articles of incorporation with the state...

Last week I had the coincidence of two customers having difficulty with their Brother printers 'going through the motions' of printing,...

I don't particularly like doing software updates. In fact, I have a sticker on one of my older Windows laptop that reads "The majority...

I have a client that has a Brother laser printer, model MFC-7860DW He has used it reliably for many years across multiple computers with...

Or rather, can you hear the TV now? I have a customer with hearing loss and needs to turn up the volume in order to hear dialog through...

On June 30, YouTube TV announced a 30% price increase for their streaming service, going from a best in the industry price of $49.99 to...

Wow, what a different world we are in since my last post on March 23 when we went from 'Social Distancing' to 'Physical Distancing' to...

Are you practicing physical distancing to avoid/reduce the incidence of Coronavirus (COVID-19) and protect the most vulnerable of the...

Well, it has been quite a while since I last posted, mainly due to family matters, helping people with their residential technology and ...

We have a beautiful JVC State of the art (at the time) 32" diagonal tube TV that I purchased in the late 1990's (so last century) that...

Okay, you know the Ring Doorbell Pro that I mentioned in my last two posts? Well, I finally installed it at the end of March:...

In my previous post, I mentioned that there were some problems with the Fire TV Stick connected to the Fire TV Recast DVR. Some of the...

So in my previous blog post, I mentioned that in September of last year, Amazon announced the Fire TV Recast, an OTA (Over-The-Air or...

During August of last year, my wife and I visited our daughter in Charlotte, NC. She's a graduate student at UNC Charlotte. Near the...

OK, so I decided to dive into Amazon's 'Alexa' ecosphere by purchasing a refurbished Echo Show back in September of 2018. Amazon had just...